1. Introduction

Investor Believe is a real estate advisory that helps buyers explore new projects, ready-to-move homes, resale properties and commercial spaces across the Yamuna Expressway, Greater Noida, Noida and Ayodhya. This policy applies when you use investorbelieve.com, send us an enquiry, call or message us, or respond to one of our ads.

We handle personal information in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. By using the website or sharing your details with us, you agree to this policy.

2. Information we collect

• Contact details: your name, mobile number, email address and city.
• Property requirements: the project or property type you are interested in, your budget, preferred location, how soon you plan to buy and any message you write.
• Communication records: messages on WhatsApp, emails and notes from calls with our team.
• Ad enquiries: details you submit through our Facebook or Instagram lead forms, which Meta passes on to us.
• Website and device data: IP address, browser and device type, pages visited, how you arrived on the site and how you use it, collected through cookies and similar tools.

Please share only what is needed for your enquiry. Do not send passwords, card or bank details, or identity documents unless we have asked for them for a booking process.

3. How we use your information

• To call, message or email you about your enquiry and share price lists, payment plans, floor plans and availability.
• To suggest properties that match your budget and requirements.
• To arrange site visits and support you with bookings and developer coordination.
• To tell you about new launches and offers that may interest you, where you have agreed to receive them.
• To understand how the website and our ads perform, and to improve them.
• To prevent misuse and to meet legal obligations.

4. Communication consent

When you submit an enquiry or contact us, you agree that Investor Believe may contact you about your property requirement by phone call, SMS, WhatsApp or email. This applies even if your number is on a Do Not Disturb (DND) list, as permitted by law. You can withdraw this consent at any time by writing to us or telling our team to stop. Messages may take a few days to stop completely.

5. Who we share information with

• Developers and project partners: if you ask about a project, we may share your name, contact details and requirement with that developer or its sales team, with your consent, so that they can give you project information. They handle your data under their own privacy policies.
• Service providers: companies that help us run our website, send messages, store enquiries, run analytics and manage advertising. They use your information only to provide these services to us.
• Legal and safety reasons: when required by law, a court or a government authority, or to prevent fraud or misuse.
• Business changes: if our business is merged with or acquired by another, your information may be transferred to the new owner, who must continue to protect it.

We do not sell or rent your personal information.

6. Cookies and advertising tools

Cookies are small files saved on your device. We use them to keep the website working, understand how visitors use it and measure our advertising. This includes tools from Google (such as Google Analytics through Site Kit), Meta (the Meta Pixel) and YouTube, which plays the video on our homepage.

The Meta Pixel helps us see whether people who clicked an ad later contacted us, and may be used to show our ads to people who visited the site. These companies handle information under their own privacy policies.

You can block or delete cookies in your browser settings. If you block essential cookies, some parts of the website may not work properly. You can also manage ad preferences in your Facebook, Instagram and Google account settings.

7. Data security

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure, and we limit access to team members who need it for their work. No website or internet transmission is completely secure, so we cannot guarantee absolute security.

8. How long we keep your information

We keep your information for as long as needed to handle your enquiry, support your purchase and meet legal or record-keeping requirements. Enquiry records are generally kept for up to 24 months after our last contact with you, unless the law requires us to keep them longer. After that, we delete or anonymise them.

9. Your rights and choices

Subject to applicable law, you may:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct information that is wrong or out of date.
• Ask us to delete your information.
• Withdraw your consent to be contacted.
• Make a complaint about how your information is handled.

To make a request, write to us using the details below. We may need to confirm your identity first, and we may keep some information where the law requires it. We will reply as soon as we reasonably can.

10. Children

Our services are meant for adults who are 18 years or older. We do not knowingly collect personal information from children. If you think a child has shared information with us, please contact us and we will delete it.

11. Links to other websites

Our website links to developer websites, the UP-RERA portal and other third-party sites. We do not control them and are not responsible for their content or privacy practices. Please read their policies before sharing your information.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date at the top changed. Please read it together with our Terms & Conditions and Disclaimer.

13. Contact us and grievances

For any question about this policy, or to make a request about your personal information, please contact our Grievance Officer: